Lovesunshine.co.uk Orders Only

Return Center

To start the return process for your order, please enter your email address or phone number and the order number below.

If your order was placed through another platform, please follow the guides below to access the specific returns portal for your purchase.
Sign in

Enter order number and email or phone number.

Request Return

Select the items you want to return and state reasons.

Return Method

Decide to ship with your own carrierr or ship with our Pre-Paid Label.

Prepare and Drop-off

Pack items, attach the label, and drop the parcel at the specified depot.

Ordered via another platform?

Follow the guides below to access the specific returns portal for your purchase.

How to return an order purchased through Debenhams?

If you purchased through Debenhams, please use our DBZ returns portal here:
https://dbzreturns.lovesunshine.co.uk/

As your payment was made to Debenhams, the refund will always be issued by Debenhams back to your account.
How to return an order purchased through Superdrug.com?

If you purchased through Superdrug.com, please use our DBZ returns portal here:
https://superdrug.lovesunshine.co.uk/

As your payment was made to Superdrug.com, the refund will always be issued by Superdrug.com back to your account.